Cart (0) Log In Sign Up

Terms and conditions

Paint It Easy GmbH (hereinafter referred to as PaintItEasy) respects the personality rights of all natural persons visiting the website. The data collected through the website will be used primarily for the provision of the service, and, secondarily, for the development of the general activities of the company.

PaintItEasy will send only the requested newsletters to those who are registered. You can unsubscribe from the list any time. If you have any problems related to the newsletter, do not hesitate to contact our customer service at info@paintiteasy.ch.

At times, we may send you rather technical reports, which only contain informative material, and those are not to be considered advertisements or commercial offers.

We will not disclose the data on our records to third persons. We will handle your data in line with the data protection laws in force at all times. You, as a natural person, have the right to look into or modify the data we have on record on you, and you also have the right to request us no to use such data. Should you have a question that is not answered in the Privacy Statement chapter of the website, please, send it to hello@paintiteasy.ch

  1. General Terms And Conditions

1.1 These General Terms and Conditions (hereinafter: “Terms and Conditions”) are defined by Paint It Easy GmbH (Wallstrasse 14, 4051 Basel, Switzerland, hereinafter: “PaintItEasy“). Paint It Easy defines the terms and conditions of use of the website www.paintiteasy.ch (hereinafter: “Website”). The website is exclusively owned by PaintItEasy.

1.2 On the website Customers  can book events, buy tickets for events, and purchase vouchers for events. PaintItEasy will not accept any different terms and conditions of customers, unless PaintItEasy has explicitly agreed that they shall apply.

1.3 A Customer is a legal person, business entity or other organization that visits the website, books and/or buys ticket, or subscribes to the Website’s newsletter. Minors are not considered customers. Natural persons of minor age may visit the Website and become acquainted with its content, however, they may not purchase tickets, subscribe to the Website’s newsletter or use the services provided by the Website or participate in PaintItEasy events. If a minor guest arrives, you can do so with the permission of your parent / guardian. In this case, the parent / guardian of the minor is considered to be the Customer.

1.4 By using any of the services provided by the Website and subscribing to the newsletter, the Customer agrees to be bound by these Terms and Conditions. Acceptance of these Terms and Conditions in this manner also implies that the Customer agrees to monitor and acknowledge any changes thereto. If the Customer do not accept these Terms and Conditions, he is not entitled to use the Website or use any of the services offered by the Website. The owner and / or operator of the Website is entitled to unilaterally change these Terms and Conditions at any time. The effective date of the change is the date the change is posted to the Website.

  1. Services and products 

2.1 PaintItEasy is a communal art experience where the Customer, with the help and guidance of the Creative Instructor creates a painting. The Website contains the pictures of several Events and the paintings made on them. The presentation of the events on www.paintiteasy.ch does not represent a legally binding offer, but rather a non-binding online catalogue. The Customer selects from the given options the date and the painting based on the current availability.

2.2 One drink is included in the price of the PaintItEasy event. This drink can vary according to the current offer. The offer of drinks is determined by PaintItEasy.

2.3 A ticket entitles the holder of the ticket to participate in the specific booked event on the date chosen at the time of purchase.

2.4 A voucher is a voucher with a nominal value in CHF. The holder is entitled to use the voucher as a means of payment to purchase tickets online via www.paintiteasy.ch or in person on the course venue.

  1. Requirements for participation

3.1 On PaintItEasy events, the Customer shall respect other Customers on the basis of their race, gender, religion, identity, and humanity, neither intentionally nor with intent to offend by any other words or actions. The Customer shall not arrive at the event in a drunk or intoxicated state and shall adhere to expected behavioral standards. The Customer is himself responsible for ensuring that he, and/or other participants for whom he is buying tickets, meet these requirements.

3.2 Persons who do not meet the relevant requirements for participation are excluded from participation in the event. Reimbursement of the purchase price due to non-fulfilment on the part of PaintItEasy is excluded in such cases.

  1. Service changes

4.1 PaintItEasy is entitled to make changes to the content of booked events, in so far as the changes are not significant, are necessary and do not significantly and adversely affect the overall content of the event. A change shall be considered insignificant if the artist guiding a particular event has to be changed because the artist is ill, or if the time of an event has to be delayed by a maximum of an hour. PaintItEasy will do its utmost to ensure that changes do not affect the workshop as much as possible.

4.2 In the event of a significant service change to the major content of the booked event, the Customer is entitled to withdraw from the contract with PaintItEasy or to transfer the booking to another event free of charge. If there is a price difference between the events, the difference will be reimbursed to, or will be paid by the Customer.

4.3 Paint, canvas, stand, brushes, apron and artistic guide may change from evening to evening without prior notice.

4.4PaintItEasy strives to start at a predetermined time and finish within 3 hours, however, the timeline may change from time to time. The time frame does not include a break, the length of which is determined by the Instructor at its sole discretion. PaintItEasy assumes no responsibility for any changes in the time frame.

  1. Arrival / delay 

5.1 Arrival to the Event venue can be made up to 15 minutes in advance. In the event of an earlier arrival, the Instructor is not obliged to make the site available to the Customer as it will interfere with the preparation work.

5.2The Customer is not allowed to delay events. Up to 15 minutes after the announced commencement date, the Instructor is not required to provide the Customer with access to the event. In such a case, the Customer may notify his / her requests to hello@paintiteasy.ch without disturbing the course. In case of delay, PaintItEasy shall not be obliged to offer the Customer a new opportunity. Please note that there is no obligation for the operator to refund the participation fee in case of delay!

  1. Gift vouchers

6.1 The voucher entitles its holder to a one-time participation on a PaintItEasy course with the number of participants specified on the voucher, at one of the events announced on www.paintiteasy.ch

6.2 Booking with the voucher in the online system is final and cannot be canceled.

6.3 In case of non-observance of the booked date (e.g when the Customer does not arrive to the booked course), PaintItEasy is not obliged to offer an alternative date.

6.4 The voucher is non-convertible and serves only as a means of payment for the above-mentioned service.

6.5 Vouchers are non-refundable, non-replaceable. Commercial resale of vouchers is prohibited.

6.6 You automatically accept the Terms and Conditions by submitting a valid booking.

6.7 PaintItEasy shall not be liable for any damage to property resulting from the loss of the voucher or the intentional theft of the coupon code by a third party.

6. 8 The operator may charge an administrative fee for any changes.

6.9 Gift vouchers are valid for 1 year from the date of issue, no extension is possible afterwards.

  1. Prices, orders and payment

7.2 The prices given on paintiteasy.ch are total prices including the applicable statutory VAT.

7.2 The Customer may choose to pay with any of the payment methods stated in our range of offers.

If the Customer chooses to purchase on account, the payment shall become due when the contract is concluded and the invoice received. If the Customer fails to pay within 30 days of the payment falling due, the Customer shall automatically be in default of payment; this shall only apply to consumers if there is a corresponding indication in their invoice.

Tickets and vouchers that have been issued shall remain the property of PaintItEasy until they have been paid for in full. If payment is not received within the respective payment period, PaintItEasy is entitled to cancel or block the relevant tickets or vouchers, without the need for a separate notice period or reminder from PaintItEasy. Any further rights of PaintItEasy shall remain unaffected.

7.3 In case of online purchases: after entering his/her personal data in the course of the order process, the Customer gives a binding order for the selected tickets and/or vouchers by clicking the Order button in the final step of the order process. Before the order process is concluded, a confirmation window will thereby be shown to the Customer with the details of his/her booking. This window allows the Customer to check and correct the details entered. Immediately after submitting the order, the Customer will receive an email confirmation indicating that the order has been received. This does indicate that the order has been accepted, however, but only serves to inform the Customer that PaintItEasy has received the order.

The contract only comes into effect when PaintItEasy confirms the Customer’s order by means of an additional email that includes the invoice (confirmation of the contract). PaintItEasy is entitled to accept the Customer’s order within three working days.

7.4If the Customer enters inaccurate data during the purchase and consequently the delivery of vouchers or tickets fails, PaintItEasy shall not be obliged to refund the money.

7.5 The Service Provider will notify the Customer of the successful purchase by sending an e-mail to the e-mail address provided by the Customer. The letter contains:

-The date
-The location
-The selected image
-Number of your order

  1. Registration, newsletter and data storage

8.1 You do not have to register in order to place orders via www.paintiteasy.ch. The Customer must truthfully provide all information marked as mandatory during the order process. The provision of non-mandatory information is voluntary.

8.2 The following information is required for unregistered purchases:
-Name (given name, surname)
-E-mail address
-Billing information

8.3 In case of registration the following information has to be given:
-Name (given name, surname)
-Phone number
-E-mail address
-Billing information

8.4  In the case of reservations/orders that are made via www.paintiteasy.ch, the reservation/order is stored by PaintItEasy along with the order data entered by the Customer.

8.5 During the use of the Website, the Service Provider offers the possibility to subscribe to the Newsletter in order to provide continuous information, opportunities, news, promotions connected to PaintItEasy.

8.6 The use of the Newsletter service or the provision of related data is voluntary in all cases.

8.7 The Service Provider keeps a record of the data provided by the Customer. The data recorded at the register is disclosed to third parties and only with the prior consent of the Customer can be given to third parties.

8.8 The Customer can unsubscribe from the Newsletter Service at any time, without limitation or justification, free of charge. In this case the Service Provider shall immediately delete the Customer’s data from the records kept by the Service Provider. The Customer can make a withdrawal by clicking on the unsubscribe link in the Newsletter.

  1. Cancellation 

9.1 The customer must notify PaintItEasy at least 72 hours before the event if they are unable to participate by sending an email with the subject “Cancellation” to hello@paintiteasy.ch. The email should clearly state who is canceling the event and specify which event they are canceling. Other forms of cancellation (via Facebook, other email, phone, etc.) will not be accepted. Failure to indicate the intention to cancel 72 hours before the event’s start will result in the inability to accept the cancellation, and the customer will not be eligible for a refund. If the customer purchased their ticket without online payment and cancels within 72 hours before the event, Paint It Easy will send an invoice for the order to be paid within 30 days via bank transfer.
If the customer has indicated that they cannot participate in the originally purchased event, they may reuse their ticket for another event within the next 40 days, subject to capacity.

9.2 Participation in certain events is tied to a certain minimum or maximum number of participants. If an Event has less than 3 applicants, it might be canceled. In such a case, PaintItEasy will notify the Customer by email at least 12 hours before the event. Customers who have bought tickets for the event may, according to their preference, either change their booking to another data at no extra charge, request a voucher to the value of the booked event, or request a refund of the purchase price paid. If the maximum number of participants at an event is exceeded, PaintItEasy is entitled to not accept a booking.

  1. Promotions

10.1 PaintItEasy has the right to give discounts on the original ticket price. PaintItEasy can change the terms of these discounts.

10.2 A Third Party contracted with PaintItEasy may also provide discounts by agreement (coupon discounts, etc.), in which case PaintItEasy shall not be liable for the respective Partner’s GTC and Data Management.

  1. Social networking, marketing

12.1 The Website may be linked to the Customer’s Facebook, Pinterest, YouTube or Instagram account. If a Customer participates at a PaintItEasy Event, he / she automatically accepts that this external site may include documented material from the Event (such as photos, paintings, video of the event, etc.) on social networking sites where the Customer can be identified, can be „tagged”. Their friends will see that they are part of the PaintItEasy community. If the Customer does not wish to participate in this, he / she must inform the operator.

12.2 Pictures and sound recordings might be made during PaintItEasy events and can be used by PaintItEasy for marketing purposes. By purchasing a ticket or participating in the event, the Customer agrees to be included in the image and sound material and that PaintItEasy can use the images and sound recordings made by him / her free of charge in it’s the PR and marketing activities.

  1. Liability

13.1 PaintItEasy accepts no liability whatsoever for ensuring that the Customer-created image during the Event is of the same or similar quality as the painting on the Website.

13.2 PaintItEasy does not under any circumstances guarantee that the service (including the Website, it’s associated content and the event itself) will operate smoothly and without error. The Customer accepts that the service of PaintItEasy may be modified, terminated, in whole or in part, without the Customer being informed or receiving compensation. PaintItEasy specifically disclaims any liability in connection with the Service of the Partners, the paintings made at the PaintItEasy event, or the equipment used at the PaintItEasy event.

  1. 14.Copyright

14.1 Among the paintings, which are available on the Website, are certain pieces that were made especially for PaintItEasy and are protected by copyright. It is illegal to copy, reproduce, or use these paintings without the permission of PaintItEasy.

  1. 15.Governing law, supervisory bodies

15.1The legal relationship between PaintItEasy and the Customer shall be governed by Swiss law. 

Click here to access our Privacy Policy.

If you have any questions or complaints, please contact us at info@paintiteasy.ch or +4177 222 76 44

Operator: Paint It Easy GmbH
Ticket Purchase: purchase of tickets for an event through the Website or in person on site-Subscription: Customer’s subscribe to the newsletter of the Website –Service: Communal art experience on Paint It Easy events and purchase of tickets and gift vouchers through the Website-Event / Course: Paint It Easy communal painting program related to a specific date and place-Website: www.paintiteasy.chArtistic Director / Instructor: The person who prepares, directs, coordinates, assists the Event


Scroll to Top